Plans & Pricing
Most of our services are for self-hosted WordPress based websites only. We offer Basic Update Services ranging from $19.95-$26.95/month; and Professional Website Care Packages ranging from $50-$300/month.
Website Care Packages
BASIC
Website Care PackageWEEKLY UPDATES
DAILY BACKUPS
PRO CARE FEATURES
WEBSITE HOSTING
SSL CERTIFICATE
VIDEO USER MANUAL
CUSTOM ADMIN AREA
PRO CARE FEATURES
- Daily Security Scan
- Stealth Login Page
- Weekly Performance Optimization
- 24/7/365 Uptime Monitoring
- Monthly Detailed Report
- *Bonus: clients without existing Google Analytics Integration will receive complementary Google Analytics integration (account creation and default GA code added to website) for enhanced website traffic data to be included with your monthly report.
Learn about our PRO Care Package Features
VIDEO USER MANUAL
- Included directly in your website admin area is a convenient Video User Manual that includes custom videos created by me for your specific website doing what you do most.
CUSTOM ADMIN AREA
- I slim down the admin menus in the admin area removing all of the ones that you don’t need so that it is easier on the eyes, easier to find what you are looking for, faster in and out getting done what you need to do..
STANDARD
Website Care PackageWEEKLY UPDATES
DAILY BACKUPS
PRO CARE FEATURES
1 HOUR *PRIORITY SUPPORT
WEBSITE HOSTING
SSL CERTIFICATE
VIDEO USER MANUAL
CUSTOM ADMIN AREA
PRO CARE FEATURES
- Daily Security Scan
- Stealth Login Page
- Weekly Performance Optimization
- 24/7/365 Uptime Monitoring
- Monthly Detailed Report
- *Bonus: clients without existing Google Analytics Integration will receive complementary Google Analytics integration (account creation and default GA code added to website) for enhanced website traffic data to be included with your monthly report.
Learn about our PRO Care Package Features
VIDEO USER MANUAL
- Included directly in your website admin area is a convenient Video User Manual that includes custom videos created by me for your specific website doing what you do most.
CUSTOM ADMIN AREA
- I slim down the admin menus in the admin area removing all of the ones that you don’t need so that it is easier on the eyes, easier to find what you are looking for, faster in and out getting done what you need to do..
PRIORITY SUPPORT FEATURES
- 1 Hour of *Priority Support Time
- (does not rollover)
- Overage billed at standard rate
- Support time can be used for the majority of your needs including bug fixes, performance improvements, content updates, and design updates.
GROWTH
Website Care PackageWEEKLY UPDATES
DAILY BACKUPS
PRO CARE FEATURES
2 HOURS *PRIORITY SUPPORT
WEBSITE HOSTING
SSL CERTIFICATE
VIDEO USER MANUAL
CUSTOM ADMIN AREA
PRO CARE FEATURES
- Daily Security Scan
- Stealth Login Page
- Weekly Performance Optimization
- 24/7/365 Uptime Monitoring
- Monthly Detailed Report
- *Bonus: clients without existing Google Analytics Integration will receive complementary Google Analytics integration (account creation and default GA code added to website) for enhanced website traffic data to be included with your monthly report.
Learn about our PRO Care Package Features
VIDEO USER MANUAL
- Included directly in your website admin area is a convenient Video User Manual that includes custom videos created by me for your specific website doing what you do most.
CUSTOM ADMIN AREA
- I slim down the admin menus in the admin area removing all of the ones that you don’t need so that it is easier on the eyes, easier to find what you are looking for, faster in and out getting done what you need to do..
PRIORITY SUPPORT FEATURES
- 2 Hours of *Priority Support Time
- (does not rollover)
- Overage billed at standard rate
- Support time can be used for the majority of your needs including bug fixes, performance improvements, content updates, and design updates.
Website Update Services
BUDGET
Update ServiceMONTHLY UPDATES
PRICING OPTIONS
- $19.95/mo w/ Daily Backups*
FEATURES
- Same as Standard Update Service except updates are Monthly instead of Weekly. Less secure but more affordable.
30-Day Money Back Guarantee
STANDARD
Update ServiceWEEKLY UPDATES
PRICING OPTIONS
- $26.95/mo w/ Daily Backups
FEATURES
Learn about our WordPress Update Service
Learn about our WordPress Backup Service
30-Day Money Back Guarantee
Frequently Asked Questions
Our 30-Day Money Back Guarantee
If for ANY REASON or NO REASON you want a refund within the first 30 days, just ask, its yours. After that, you still only pay for what you use*. (*See below for details.)
Only pay for what you use
After your initial 30-day risk free period, you still only pay for the months you use. At the end of any month you cancel, you owe us nothing. If you paid for more than a month in advance, we will refund you the balance. However if you received a discount for paying for more than one month in advance, such as a whole year, and you cancel early, we will calculate your refund based on usage as if you paid monthly – since you did not complete the full period inferred in the discount.
How and when are payments charged?
Your card is charged on the first of the month beginning each payment cycle. Payment cycles can be monthly, quarterly, semi-annually or annually. The first amount you pay will be pro-rated for the month you start, unless you start after the 25th of any month, at which point your first payment will be a prorated amount for the rest of that month plus next month.
What type of service is included with the support?
Technical support, bug fixes, performance improvements, content updates, and design updates. Content updates means updating content to the website. Content includes text, images, graphics, audio files, videos and other media.
What happens after I request service?
We will contact you with any questions we may have and if we can meet your needs* you will receive an email asking for WordPress Admin credentials for a user with an Administrator role. This will allow us to service your requested services. *Because we cannot service all websites, each request must be reviewed and approved.
What credit cards do you accept?
We use Stripe which accepts all major debit and credit cards in all currencies. You can learn more here.
Do you store our credit card information?
No. Although we need access to charge your card for each billing cycle, we let Stripe store your credit card information so it is as secure as possible. We can only see the last 4 digits of your card and the expiration date. Stripe is a global giant that processes billions of dollars every year for forward-thinking businesses around the world.
Does unused time roll over to the next month?
The time allocated to support your needs each month is reserved our my calendar to care your needs. This ensures that we have the time and resources to help you when you need it. However in order for us to keep our time available each month, that time does not roll over to the next month. This ensures we are available when you need us according to the plan you are on.
What if I need more time per month?
Additional time is billed at the standard hourly rate of $150/hr.
Contact Us
With questions or to get started with one of our Website Care Plans